Hacienda Santa Cruz Merida

a charming hacienda with amazing gardens and a good spa experience awaits your stay

Hacienda Santa Cruz features fine gardens and a nice spa with a jacuzzi that offers a refreshing escape.

Romantic grounds, but service falls short

The grounds were fine, dotted with tropical plants and magical lighting in the evenings. Our room was beautifully decorated.

Unfortunately, the service at Valentina's restaurant was slow, and the breakfast didn't meet my expectations. It took forever for our meal to arrive and left much to be desired.

A. Fine gardens, really good lighting, relaxing massage

A. Slow restaurant service, breakfast lacked quality, room cleanliness issues

Enjoyed the peaceful ambiance with beautiful greenery, especially the charming lights at night. The masseuse was really good, making this a soothing escape.

the grounds are fine with tropical plants and many biking paths. the restaurant was disappointing.

Couples looking for an exotic getaway

The hacienda was like a dream with its beautiful gardens very well kept that gave the feeling of stepping into a paradise. Our stay included a relaxing massage that was really good and helped us unwind from our travels, I can't remember the last time I felt that relaxed.

It wasn't exactly cheap but considering the experience, it was still acceptable.

would definitely go back

The room was comfy with air conditioning and a private bathroom complete with shampoo, body soap, and towels. I loved the spacious outdoor area with seating and a mini-fridge. The gardens were fine, and the lighting at night added a super romantic vibe. Plus, the two heated pools were perfect!

It was just a proper fit for a break on a long journey in Merida with extraordinarily good value for money. I loved the well-maintained grounds with fine tropical plants and beautiful evening lighting. Make sure to enjoy a dip in the heated pools during your stay.

Staying at Hacienda Santa Cruz was a blend of beauty and challenges. The gardens are fine, filled with vibrant tropical plants. I loved the well-maintained grounds. The two heated pools offered a perfect spot to unwind. The complimentary bikes were a great touch, allowing me to explore the surroundings easily. The intimate atmosphere in the evening, thanks to the beautiful lighting throughout the hotel, created a magical ambiance. The service at Valentina's restaurant lagged significantly. I waited nearly an hour for two main dishes, frustrating. The breakfast left much to be desired. It was disappointing and not enough to satisfy. The room itself was well-designed, but the thin walls made it difficult to have privacy. The aesthetics and tranquil setting were nice, but the service issues and breakfast quality detracted from the experience.

The grounds are fine with tropical plants and well-maintained gardens. The heated pools are perfect for a refreshing dip, and the free bikes let you explore easily. Excellent lighting adds a magical touch in the evening, turning the hotel into a beautiful escape.

The continental breakfast was underwhelming.

I enjoyed the vibrant gardens and especially the two pools available for relaxation. The magical evening lighting enhanced the experience.

Beautiful location, well maintained, fine details, delicious food, easy access to highway and nearby sites.

Didn't dislike anything about the hotel.

During our Christmas holiday, we stayed at a beautiful and welcoming hotel for 5 nights. The rooms were decorated with exquisite taste, and we enjoyed the two pools available. The hotel is conveniently situated, allowing us to visit several sites and towns during our stay. we appreciated the delicious breakfast with freshly baked goods.

Although the food was tasty, it was a bit pricey, compared to other options around. the staff was not always easily approachable, and we had difficulties communicating when we needed some assistance.

Lovely Oasis in Merida

We recently stayed at a beautiful hacienda in Merida and had an lovely experience. The grounds were fine, filled with lush plants and trees that created a tranquil atmosphere. The owners, a friendly French couple, have done an amazing job renovating this old hacienda into a magical place to stay. The rooms were spacious and comfortable, with some even having 8-foot thick walls that added to the charm. The art throughout the hacienda was beautiful, adding to the overall ambiance.